CNIT 105
IT Customer Support
- Start: 8/31/20
- End: 12/18/20
- CRN: 77817
- Instructor: Lamha
- Instructor website
Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position.
| Degree | Certificate | Course Length |
|---|---|---|
| Full (16-weeks) |